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Customer Portal

Find all the information you need about current recalls that may affect your company’s fleet, On and Off Rent forms for managing your fleet, and Roadside Assistance information.

Forms:
On Rent, Trades,
& Off Rent

For ordering, trading out, or returning trucks to Barco.

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Damage Inspection Applications

Mobile apps for photographing truck returns.

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Recalls
By Truck Manufacturer

Check the current recalls of trucks by manufacturers.

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Roadside Assistance
Services

Free service for any roadside issues you encounter.

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On Rent, Off Rent, & Trades

Forms

Use the below forms to Order Trucks (On-Rent), Return Trucks (Off-Rent), Trade Trucks.

Not a current Barco customer?  Click here to get a quote!

Order Form

Return Form

Trade Form

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Damage Inspections

Mobile Inspection Apps

In order to better serve you and ensure the condition of the vehicle that your returning is accurately assessed, we have an inspection app called Barco Ocuity AI. It is available on both the Apple App Store and Google Play Store.

This app will allow you to perform your own walkaround video inspections submitted directly to Barco.

 

Click or Scan the QR Code to Download the App

Use this 6-letter key to set up your account – IYJZPP.

Google Play Store
For Android Devices

Apple App Store
For Apple Devices

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Current Manufacturer Recalls

Recalls

Only trucks with active recalls are listed below.

 

2021 Ram 2500 Crew Cab Recalls

NHTSA CAMPAIGN ID: 21V925000
Report Date: NOV 23, 2021
Vehicles Affected: 376
 

Consequence:

An air bag that deploys improperly can increase the risk of injury in a crash.

 

What You Should Do:

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y99.

Summary:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Check Your VIN

NHTSA CAMPAIGN ID: 21V163000
Report Date: MAR 10, 2021
Vehicles Affected: 19214
 

Consequence:

A vehicle fire increases the risk of injury.

What You Should Do:

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay (“Relay”); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Y08. This recall has been superseded by recall number 21V-798.

Summary:

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

Check Your VIN

NHTSA CAMPAIGN ID: 21V798000
Report Date: OCT 13, 2021
Vehicles Affected: 131177
 

Consequence:

A vehicle fire increases the risk of injury.

What You Should Do:

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay (“Relay”); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y76.

Summary:

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Check Your VIN

Safety First

Complimentary Rental Service

Roadside Assistance

 

We include complimentary Roadside Services for all rental customers.

 

 

For Ram Trucks, Dial: 800-521-2779

 

 

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